Privacy Policy
At Titan Glaze, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or submit an enquiry regarding our products and services.
1. Information We Collect
When you interact with our website or contact Titan Glaze, we may collect information such as your name, phone number, email address, location, company or project details, and any other information you voluntarily provide to us.
We may also collect information about your project requirements, including details about the type of aluminium, uPVC, glass, façade, partition, railing, shower enclosure, or other solution you are interested in.
2. How We Use Your Information
The information you provide may be used to:
- Respond to your enquiries and requests
- Understand your project requirements
- Provide quotations and estimates
- Contact you regarding our products and services
- Schedule site visits, measurements, or consultations
- Coordinate manufacturing and installation services
- Provide customer support and after-sales assistance
- Improve our products, services, and website
- Maintain business and communication records
Titan Glaze does not sell or rent your personal information to third parties for their independent marketing purposes.
3. Website Enquiries
Our website is primarily intended to showcase Titan Glaze, our products, services, and completed projects. We do not sell products directly through our website.
If you submit an enquiry through a contact form, enquiry form, phone number, email address, or other communication method available on our website, the information may be used by our team to contact you and understand your requirements.
Submitting an enquiry does not constitute an order or purchase.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better browsing experience.
Cookies may help us understand general website traffic and user behaviour. You can manage or disable cookies through your browser settings; however, doing so may affect certain website functionalities.
5. Analytics & Website Data
We may use website analytics or similar technologies to understand visitor behaviour, traffic sources, popular pages, and general website performance.
Such information may help us improve the functionality, content, and user experience of our website.
6. Sharing of Information
We may share relevant information with trusted service providers, contractors, suppliers, or business partners when reasonably necessary to respond to your enquiry, provide a quotation, arrange a site visit, manufacture products, complete installation, or provide requested services.
We only aim to share information that is reasonably necessary for the relevant purpose.
We may also disclose information where required by applicable law, legal proceedings, governmental authorities, or other lawful requirements.
7. Data Security
Titan Glaze takes reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
8. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or other external services.
Titan Glaze is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policies of external websites before providing them with personal information.
9. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly request or collect personal information from children for marketing or commercial purposes.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
10. Data Retention
We may retain personal information for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
When information is no longer reasonably required, we may delete or securely dispose of it where appropriate.
11. Your Choices
You may contact Titan Glaze if you wish to ask about the personal information we may hold about you, request correction of inaccurate information, or ask us to stop contacting you for marketing or promotional purposes.
Certain information may need to be retained where required for legitimate business or legal purposes.
12. Changes to This Privacy Policy
Titan Glaze may update or modify this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, or applicable legal requirements.
Any updated Privacy Policy may be published on this website. We encourage visitors to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact Titan Glaze through the contact details provided on our website.
Titan Glaze
Premium Aluminium & Glass Solutions
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